When submitting a request with images, please:
- Send a photo of the entire piece, the front and the back. Include closeups of any damage or relevant details.
- Place a ruler, or pen, on the furniture to show scale of the item.
Our customer service team is available to answer your questions Monday to Friday, from 9 AM to 5 PM. You can reach our office after hours by emailing firstname.lastname@example.org or call to talk with our 24/7 answering service if you have basic questions, and one of our restoration technicians will be in contact the next business day. Furniture Medic by WoodLord Restoration’s shop is located in Chestnut Ridge, NY. We are easily accessible from Bergen County, NJ and we’re only about 11 miles northwest of the Tappan Zee Bridge in Rockland County, NY. An appointment is always necessary for any shop visit to assure that there will be a technician in the shop to greet you.