When submitted requests with images please:
- Send a photo of the entire piece, the front and the back.
- Place a ruler or pen on the furniture to show scale of the item.
- Send a close up photo of any damage or special details of the piece.
Our customer service reps are available to answer your questions during normal business hours, Monday to Friday, 9-5. You can also email us at service@woodlordinc.com.
However, you may reach our live voice answering service, which is on-call and available 24/7. The service can answer very basic questions and they’ll record your contact information.
A knowledgeable customer service representative will be sure to return your call just as soon as possible.
Our Shop is located in Chestnut Ridge, NY. We are easily accessible from Bergen County, NJ and we’re only about 11 miles northwest of the Tappan Zee Bridge in Rockland County, NY.
Call our office for detailed directions on how to visit us!
An appointment is always necessary for any shop visit to assure that there will be a technician in the shop to greet you. On any given day, our personnel may be working on-site or visiting a client or picking up supplies.
To avoid missing us, please call our office to make an appointment.
